We guarantee to all clients that the replacement and refund process will be done easily with us; we work hard to satisfy all our dear clients. The clients can request a replacement service or refund within 7 days of the date of purchase with a condition that: 1- The replacement and refund process can only carry out to the person who bought the services from us. 2- The purchase must be confirmed by clarifying the order number and invoice. 3- When the client requests a replacement, he must not have used the purchased bots.